Refund policy
Return & Refund Policy
We have a 20-day return policy, which means you have 20 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, contact us at StuntsBusiness432@outlook.com. If your return request is approved, we will provide return instructions and the return address by email.
Items sent back without first requesting a return will not be accepted.
For any questions regarding returns, please contact us at StuntsBusiness432@outlook.com.
Damages and Issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to resolve it as quickly as possible.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (such as food, flowers, or plants)
- Custom or personalized products
- Personal care products
- Hazardous materials
- Flammable liquids or gases
If you have questions about whether your item is eligible for return, please contact us before making a purchase.
Gift cards cannot be returned or refunded.
Exchanges
The fastest way to exchange an item is to return the original item. Once your return has been accepted, you can place a new order for the replacement item.
European Union 14-Day Cooling-Off Period
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.
To qualify, the item must be in the same condition that you received it, unworn or unused, with tags, in its original packaging, and accompanied by proof of purchase.
Refunds
We will notify you once we have received and inspected your return. If your refund is approved, it will be automatically issued to your original payment method within 10 business days.
Please note that your bank or credit card provider may require additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at StuntsBusiness432@outlook.com.